Distil watches your Slack channels — public, private, threads. High-severity bugs land in Linear automatically with full context and source links. The rest comes to you as a Slack DM at 9am the next day.
Customers report bugs in support DMs you don't read in real time
By the time you scroll back, you've forgotten who said what.
Same bug in three channels, no idea it's connected
Support says one thing, eng says another, sales saw it on a call. Nobody owns merging the signal.
Filing the Linear ticket means copy-pasting and reformatting
You know you should do it. You don't. The bug stays in Slack.
OAuth in one click. Pick public channels (e.g. #support, #feedback) and any private channels you opt in. Distil reads new messages and threaded replies.
Problem statement, affected users, severity, frequency. If the same bug also showed up in Intercom, Zendesk, or Twitter, those sources merge into one signal automatically.
Above your severity threshold? Direct to Linear with the structured problem, severity, affected count, and links to every source Slack message. Below threshold? Lands in tomorrow morning's Slack digest with a one-tap “File in Linear” button.
Not a copy-pasted Slack message. A structured ticket with full context.
Bulk-update API returns 500 for orgs with >100 members
Filed automatically by Distil at 02:47 PM · 4 customer reports across #support and #feedback Slack channels.
Engineers see real customer language, not a sanitized summary
Multi-source dedup — one bug across Slack + Intercom + Twitter = one Linear ticket
Bidirectional sync — close the Linear issue, the signal closes in Distil
You stop being the human router between channels and tickets
No PM required — the workflow runs on autopilot
No credit card · 5-minute setup