Your best product ideas often happen in Slack conversations. Distil automatically captures messages when your team reacts with emojis—turning organic discussions into structured feedback without disrupting your workflow.
Pro plan required for Auto-Import • Includes 14-day trial
Connect Slack to Distil in under 2 minutes.
Navigate to Settings → Integrations in your Distil dashboard.
Click "Connect Slack" and authorize Distil to access your workspace.
Select channels to monitor and set your emoji reaction filters.
💡 Note: Slack Auto-Import requires a Pro plan. All new accounts include a 14-day Pro trial.
Use emoji reactions as a lightweight voting system to surface the most important feedback.
Unlike Intercom and Zendesk (hourly polling), Slack uses webhooks for instant imports. Messages appear in Distil within seconds of reaching the reaction threshold.
Select which public or private channels to monitor. Perfect for #product-feedback, #feature-requests, or #customer-insights channels where feedback naturally flows.
Only import messages with specific reactions (e.g., 👀, 💡, 🔥). Set minimum reaction counts to filter out noise and focus on high-signal feedback.
Configure once, capture feedback automatically forever.
One-click OAuth connection. Select channels to monitor and configure reaction filters (e.g., "import messages with 2+ reactions").
No process changes. Your team continues using Slack as always. When messages get reactions, Distil automatically captures them.
Imported messages appear in Pending Items. Review previews, approve the valuable ones, and they're transformed into structured feedback cards.
Flexible configuration to match your team's workflow.
Default mode. New messages are staged for approval before using your LLM quota. Perfect for:
Fully automated. Matching messages are immediately transformed into feedback cards. Best for:
How product teams use Slack Auto-Import to capture organic feedback.
Support and sales teams share customer feedback organically.
Internal feature brainstorming and innovation discussions.
Each integration has unique strengths. Slack captures internal team signals.
| Feature | Slack | Zendesk | Intercom |
|---|---|---|---|
| Import speed | Real-time (webhooks) | Hourly (polling) | Hourly (polling) |
| Source type | Internal team discussions | Support tickets | Customer conversations |
| Filtering | Emoji reactions + count | Tags, status, priority | Tags, conversation state |
| Signal type | Democratic voting | Direct customer pain | Direct customer pain |
💡 Pro tip: Use all three integrations together. Slack for internal signals, Zendesk/Intercom for customer-reported issues.
Connect your Slack workspace and turn team conversations into structured product feedback.
Pro plan includes Auto-Import for Slack, Zendesk, and Intercom
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