Simple, modular pricing

Pricing that grows with you

Start free, upgrade to Pro for unlimited transforms and auto-import from Slack, Zendesk & Intercom, then add only the feature packs you need.

Free

$0/month

Perfect for trying out Distil

For individuals or small teams testing the workflow

Start Free
  • 30 feedback transforms per month
  • Unlimited feedback collection
  • Basic AI-powered insights
  • Card management and workflow
  • Community support
Most Popular

Pro

$565/year
$47/mo billed annuallySave $143/year

For teams that need unlimited transforms and auto-import

When you're processing feedback from multiple sources (support, Slack, etc.)

Get Started
  • Everything in Free, plus:
  • Unlimited feedback transforms
  • Auto-import from Slack, Zendesk & Intercom
  • Weekly briefs with email delivery
  • Push accepted cards to Jira and Linear
  • Unlimited team members
  • Priority AI processing
  • Add feature packs as needed

Add feature packs to Pro

Modular add-ons that enhance your workflow. Add only what you need, when you need it.

Governance Pack

$470/year

Save $118

$39/mo

Lightweight rules for decision tracking

Who is this for?

Teams in regulated industries, or those needing audit trails and formal approval processes.

  • Acceptance rationale and role restrictions
  • Auto-lock cards after Linear push
  • Full audit trail of all changes

Visibility Pack

$278/year

Save $70

$23/mo

Share insights with leadership

Who is this for?

Teams sharing updates with executives, customers, or stakeholders who don't need full access to Distil.

  • Email subscriptions for weekly briefs
  • Public roadmap with custom URL
  • Scheduled delivery to stakeholders
  • Public share links with read-only access

Organization Pack

$374/year

Save $94

$31/mo

Scale feedback volume with structure

Who is this for?

Larger teams managing multiple product areas, or teams with complex workflows needing custom fields.

  • Product areas and teams
  • Card ownership and assignment
  • Custom fields (up to 3) and saved views

All Packs Bundle

Get all three feature packs together

Save $172/year
$950/year$1122/year

$79/mo billed annually

Includes Governance Pack ($470) + Visibility Pack ($278) + Organization Pack ($374). Total with Pro: $1515/year.

Governance

  • • Audit trails
  • • Auto-lock cards
  • • Role restrictions

Visibility

  • • Email briefs
  • • Public roadmap
  • • Share links

Organization

  • • Product areas
  • • Teams & ownership
  • • Custom fields
Start with all packs

Which pack is right for you?

Choose Governance if...

  • ✓ You need compliance documentation
  • ✓ Decisions require formal approval
  • ✓ You want cards locked after shipping

Choose Visibility if...

  • ✓ Executives need weekly updates
  • ✓ You share context with customers
  • ✓ Stakeholders don't need full access

Choose Organization if...

  • ✓ You manage multiple product areas
  • ✓ You need custom workflow fields
  • ✓ Different PMs have different views

Need 2 or more? Get the bundle and save.

Free vs Pro at a glance

Feature
Free
Pro
Feedback transforms
30/month
Unlimited
Auto-import (Slack, Zendesk, Intercom)
Included
Weekly briefs
Included
Linear + Jira push
Included
Workspace members
Unlimited
Unlimited
Feature packs
Add-on
Support
Docs & email
Priority

Frequently Asked Questions

Can I start free and upgrade later?

Absolutely! Start with our Free plan (30 transforms/month) and upgrade to Pro when you need unlimited transforms. Feature packs can be added to Pro anytime—there's no lock-in or commitment.

What happens to my data if I remove a pack?

Your data is never deleted. When you remove a pack:

  • • Data created by that pack becomes read-only
  • • You can still view everything (audit trails, share links, custom fields)
  • • Re-enable the pack anytime to restore full editing

Changes are prorated automatically, so you only pay for what you use.

Do I need Pro to add feature packs?

Yes, feature packs (Governance, Visibility, Organization) require an active Pro subscription. Think of Pro as the foundation ($59/mo), and packs as modular enhancements you add as needed.

Do I need a paid Jira or Linear account to use Distil?

No. Distil connects to your existing Jira or Linear workspace using your account credentials. You need an active Jira or Linear account, but Distil doesn't require any specific tier — it works with any plan, including free tiers.

How does the All Packs Bundle work?

Instead of paying $1,122/year for three individual packs, you pay $950/year for the bundle—saving $$172/year. If you already have 2+ individual packs, we'll automatically recommend upgrading to the bundle in your billing settings.

Can I switch between monthly and annual billing?

Yes! You can switch anytime from your billing settings. Annual billing saves 20% across all plans and packs. When switching, we'll prorate your current subscription and apply credit toward your new billing cycle.

Is there a contract or can I cancel anytime?

No contracts. All plans are annual and you can cancel anytime. When you cancel, you'll keep access until the end of your billing period. No surprise charges, no gotchas.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) via Stripe. All pricing is in USD.

What counts as a "transform"?

A transform is when Distil uses AI to process raw feedback into a structured card with insights, severity, theme, and sentiment analysis. Free plan includes 30 transforms/month. Pro includes unlimited transforms.

How does auto-import work?

Auto-import automatically discovers feedback from Slack (messages with emoji reactions), Zendesk (support tickets), and Intercom (customer conversations). You configure filters (channels, tags, status) and choose between Manual Review mode (approve before transforming) or Auto-Transform mode (fully automated). Available on Pro plan only.

Do you offer discounts for startups or nonprofits?

We evaluate discount requests on a case-by-case basis. Email hello@distilhq.com with information about your organization.

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