Your CX team collects the most honest customer feedback in the company. But those insights disappear into ticket tags, Slack forwards, and quarterly summaries nobody reads.
Sound familiar? Here is what changes when feedback gets structured.
Three steps from raw support ticket to product decision.
Auto-import from Zendesk, Intercom, or Slack. Your team submits feedback without leaving their workflow. No copy-pasting, no formatting.
"Multiple enterprise customers are asking about SSO. They say it's a blocker for rollout to their wider org. Hearing this 3-4 times a week now."
Duplicates merge automatically, showing evidence strength. More customers reporting the same issue means a higher priority signal Product cannot ignore.
Enterprise customers blocked on SSO for org-wide rollout
See when Product accepts or rejects feedback. Know your team's insights were heard and reviewed. Close the loop with the customers who reported it.
Your team always knows the status of their feedback
Every support ticket is a customer telling you what's broken.
That signal shouldn't get lost.
Auto-import customer feedback from Zendesk and Intercom. No manual entry. No workflow changes.
Import tagged tickets automatically. Support agents keep working in Zendesk while feedback flows into Distil.
Learn moreSurface product feedback from conversations. Your team tags insights in Intercom, Distil does the rest.
Learn moreYour team sees their feedback reviewed and acted on. Morale improves when insights matter.
No more Slack messages to parse. Product receives clear problem statements with evidence counts.
Track decisions from submission to roadmap. Tell customers their voice led to change.
No credit card required