Customer conversations are filled with valuable feedback—feature requests, frustrations, and workarounds. Distil helps you capture those insights from Intercom and turn them into actionable product decisions.
https://app.intercom.com/a/apps/.../conversations/...Turn every customer chat into a potential product insight.
Intercom requires authentication to access conversations. Connect once with OAuth, and your team can fetch any conversation.
Get the complete conversation—not just a summary. Distil extracts the full context so nothing gets lost in translation.
Distil's AI identifies the core feedback, affected users, and success criteria—even from long, winding conversations.
Bridge the gap between customer conversations and product decisions.
Stop manually copy-pasting conversation URLs. With Auto-Import (Pro plan), Distil continuously monitors Intercom for new conversations matching your filters and imports them automatically.
Checks for new conversations every hour. Filter by tags and conversation state.
Choose to review items before creating cards (recommended) or fully automate the flow.
Eliminate manual triage. Feedback flows from Intercom to your product roadmap automatically.
Connect Intercom via OAuth
One-time secure connection
Configure filters
Tags: feature-request, bug, feedback
State: Open, Closed, or both
Enable Auto-Import
Toggle ON and choose Manual Review or Auto-Transform
Feedback flows automatically
Review pending items or check your Inbox for new cards
Connect your Intercom account and turn conversations into insights.
Related use case
Turn Intercom Conversations into Roadmap PrioritiesNo credit card required