Distil uses third-party service providers (sub-processors) to help deliver our product feedback management platform. This page lists all sub-processors that may process customer data.
Last updated: March 16, 2026
Database, authentication, and file storage infrastructure
Data storage, user authentication, workspace logos
United States (AWS)
Application hosting and deployment platform
Large Language Model (LLM) processing for feedback transformation
Transform raw feedback into structured insights
United States
Data Retention: OpenAI retains API data for 30 days for abuse monitoring, then permanently deletes it. Customer data is not used to train or improve models.
Payment processing and subscription management
Transactional email delivery service
Send account notifications, password resets, digests
United States
The following sub-processors are only used when customers choose to connect these integrations. Data is only shared with these services if you explicitly authorize the connection.
If you have questions about how we use sub-processors or our data handling practices, please contact us.
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